Our work in action

Enabling a single core record.

Data Analysis & Insights

The brief

CMC provided business analysis services to a large central Government department which needed support to establish a single source of truth for a person’s identity across both legacy systems and new digital services.

Understanding requirements

Our team developed diagrams illustrating an individual’s journey and interactions with critical business systems. They created a data dictionary, captured and documented functional and non-functional requirements, and defined conceptual and logical data. They undertook discovery of existing business rules, produced data schema across HMPPS systems, and aligned and standardised business metrics.
As a result of our engagement, the data domain has been documented, linkages between legacy and new systems have been defined and modelled, and touchpoints for a person’s journey have been captured. We also outlined the roadmap to direct future development work.