Change is a constant in today’s world, and organisations and people should try and get comfortable with uncertainty – it’s all around us. Organisations must be able to adapt and evolve to stay competitive. But implementing change can be challenging, and that’s where a change manager comes in.

A change manager is a professional who is trained to guide and facilitate organisations through the change process and ensure that the desired outcomes are achieved.

One of the main reasons organisations need a change manager is to find the connections, see the links between, people, teams and leaders and have a doing approach to change. They can help to create a sense of urgency and buy-in among stakeholders, which is critical for achieving successful outcomes. By involving stakeholders in the change process and making sure they understand the change and feel a sense of ownership over it, change managers can help to ensure that the change is successful.

Another reason organisations need a change manager is to create a plan that is adaptable. They are great at creating plans that include specific goals, timelines, and action items, as well as clear roles and responsibilities for those involved in the change process. That said, these plans should not over constrain what is happening. They have the ability to create a plan that is adaptable to changes that may occur during the implementation of the change. This is essential for achieving successful outcomes.

Change managers also play a critical role in gathering stories, narratives, feedback and ideas, so that the change works for both those affected and the leaders who need the change for a business outcome. Change can be difficult for some individuals and organisations, and a change manager can help to address any concerns or issues that may arise. By providing support for those who may be affected by the change, they can help to ensure that the change is successful.

In summary, organisations need a change manager to guide them through the change process and ensure that the desired outcomes are achieved. They can help to clearly communicate the need for change and the benefits it will bring, create a plan that is adaptable, and work across the whole network. This is essential for achieving successful outcomes in today’s fast-paced business environment.

By Mick Brian, Head of Change & Transformation at CMC Partnership Consultancy Ltd