The brief

We partnered with Ordnance Survey (OS) to deliver their challenging transformation, which included becoming more responsive and agile as an organisation, able to react swiftly to emerging challenges, and improve their international market position. We used P3M3 and Prosci® to undertake early organisational assessment of both P3M3 and change management maturity, and organisational readiness. CMC supported OS to define and create the transformation programme and introduce effective governance, and provided expertise in P3M and business change.

Delivering transformation through portfolio management

We established a Programme Management Office (PMO) and implemented best practice P3M processes and procedures. We introduced a project evaluation/initiation process, led programme workstreams and provided experienced project managers to supplement internal resources. We also provided business change expertise including leadership coaching and support. Having established the transformation programme, we proposed an alternative portfolio management approach, integrating all transformational activity with other business activities. We helped OS to transform their portfolio management approach, becoming more agile and providing access to the right data to enable them to respond rapidly and flexibly to changing circumstances, while maintaining alignment between the delivery portfolio and strategic objectives. We established a Portfolio Office (PfO) and created the portfolio management framework. We optimised the portfolio in line with business strategy, provided senior sponsorship coaching and support, and mentored OS delivery teams.

Strengthening insight and decision-making

The outcomes from our engagement included a portfolio management governance approach to prioritise and balance investments against strategy, a consolidated portfolio with common delivery processes and governance, and improved executive insight into the investment portfolio, facilitating better decision making and providing increased assurance. Our delivery laid the foundations for Ordnance Survey to continue to improve their future portfolio management.