The brief

We supported the Cabinet Office Central Digital and Data Office (CDDO) to establish and accelerate a major multi-year programme to transform the provisioning, management and assurance of public sector web domains. It aims to reduce the UK’s cyber risk and increase the resilience and reputation of online government services. We established the PMO and effective programme governance supported by pragmatic controls, strategies and ways of working, delivering this within 4 weeks.

Defining the programme

We supported CDDO to confirm the vision and created a comprehensive programme definition and blueprint. We defined how benefits would be measured and tracked, and created benefits realisation plans. We also updated the programme business case using the 5 case model. We used hybrid agile and waterfall methodologies to ensure successful delivery in a complex and uncertain environment.

We worked across workstreams to map and analyse stakeholders, using this as the foundation to develop the business change and communications strategies. We led on communications and engagement across multiple stakeholder groups including central government, devolved administrations and other affected organisations. We developed an engaged stakeholder network willing to help shape the programme and able to represent the interests of over 3,000 diverse organisations.

At the end of our engagement, we packaged our products and provided training and coaching to enable CDDO teams to take forward the next phase of delivery themselves.