Who we are
We are a team of 'people' people.
We are an employee-owned company. We help organisations to thrive by putting people at the heart of change, and we like to think that we walk the walk too. We make it our priority to listen, understand and adapt to each and every person that we work with, whether that’s with our clients or within our CMC team.
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Our people
Meet some of our team
John Daley
Managing Director
John Daley
Managing Director
Fun fact
Staffie dog owner, loves a walk on the beach.
Champions
Employee Ownership.
Experience
John is an impressive leader who has successfully led big teams through transformative journeys. With a deep understanding of business analysis, strategic change, organisational design, and project management, he brings valuable expertise to the table.
Qualifications
Prosci ® Practitioner, Certified Professional in Business Architecture, Agile Business Analysis, Team Leadership, and holds an MBA.
Jeanette Lane
Deputy Managing Director
Jeanette Lane
Deputy Managing Director
Fun fact
Wiry Dachshund owner and charity walking fundraiser.
Champions
Wellbeing and ED&I teams sponsor.
Experience
Jeanette is a seasoned business transformation lead with over 20 years' experience across both private and public sector. She excels in driving major changes in digital transformations, organisational programmes, efficiency initiatives, and strategic transformations.
Qualifications
Prosci® Experienced Practitioner, Certified Agile Leader, and Managing Successful Programmes Practitioner.
Claire Taylor
Operations Manager
Claire Taylor
Operations Manager
Fun fact
Keen walker and makes the best roast dinner in Wales!
Champions
Wellbeing Team founder and Mind Wellbeing Champion finalist.
Experience
Claire joined CMC as a resourcing specialist. Now as Operations Manager, she oversees Client delivery, relationships, team leadership, and smooth business operations.
Qualifications
Prosci® Practitioner, MSP Certification, Certified Agile Leadership, PRINCE2 Foundation, Level 4 Leadership & Management, Qualified Mental Health First Aider.
Mick Brian
Head of Change & Transformation
Mick Brian
Head of Change & Transformation
Fun fact
Passionate beekeeper, family man and weekend triathlete.
Champions
How change really happens.
Experience
Mick is a change agility leader, highly regarded speaker and facilitator who believes we need to understand the complexity of change to help people succeed and embed behaviours.
Qualifications
Certified Change Management Professional (CMI Master Accreditation), Prosci® Experienced Practitioner, Certified Scrum Professional and MSc in Security Risk Management. Now studying Certified Agile Coaching.
Lyn Girvan
Head of Business Analysis & Agility
Lyn Girvan
Head of Business Analysis & Agility
Fun fact
Lover of wine, food and animals, dedicated runner and author.
Champions
Agility in all aspects of business.
Experience
Lyn brings over 25 years’ experience of supporting transformation programmes. Lyn has deep expertise in business analysis and agile techniques. She has co-authored the BCS books 'Agile from first principles' and 'Agile and Business Analysis' and is a highly regarded speaker and keynote presenter at conferences worldwide.
Qualifications
Agile Coach with the Scrum Alliance, Fellow of the BCS and Prosci® Practitioner, and Certified Scrum Professional, Certified Scrum Master (CSP-SM).
Mark Dalrymple-Smith
Head of P3M and Data
Mark Dalrymple-Smith
Head of P3M and Data
Fun fact
Peterborough Cathedral volunteer, runner and non-gardener.
Champions
Project management, neurodiversity and mental health.
Experience
With over 30 years in government service, Mark is a seasoned leader in project and programme management. He has a strong track record of delivering organisational change, security, ICT, and technology projects. He is dedicated to motivating and developing high-performing teams and individuals.
Qualifications
Certified Scrum Master, SAFe 5 Agilist, PRINCE2, Prosci® Practitioner, and AWS Cloud Practitioner.
Karen Gibbard
Head of Communications and Engagement
Karen Gibbard
Head of Communications and Engagement
Fun fact
Border Terrier owner, active walker and volunteer.
Champions
Plain English, accessibility, charity and community.
Experience
Karen has over 14 years' experience in large-scale, complex change programmes across public and private sectors. She excels in engaging stakeholders, planning, simplifying the technical & the complex and making communications accessible for all.
Qualifications
Certified Member of the Institute of Internal Communications, Member of the Chartered Institute of Public Relations and LLB (Hons), Prosci® Practitioner, Member of the Change Management Institute.
Tim Willott
Head of Community
Tim Willott
Head of Community
Fun fact
Piano man, lover of word origins and maker of terrible dad jokes.
Champions
Sharing knowledge and experience to take our work to the next level.
Experience
Tim has over 13 years' experience working on a wide range of consulting assignments, from transformation programmes to rapid change initiatives, within both the public and private sectors.
Qualifications
Prosci® Experienced Practitioner, Certified Agile Leadership, Certified Scrum Master, PRINCE2 & MoP Practitioner, MSP Foundation, BCS Certificate in Business Architecture, ISEB Business Analysis Foundation, member of the BCS and ACMP.
Our values
Our values are the roots of our thriving community and we take them with us wherever we go. These values grow a culture where everyone feels heard, valued and inspired, championing collaboration, honesty, inquisitiveness and consideration for one another.
Togetherness
We cherish the incredible power of togetherness, where we come together as a community to support, inspire and uplift one another.
Togetherness
Integrity
We strive to foster an environment of honesty, trust and ethical conduct in everything we do.
Integrity
Curiosity
We encourage exploration, questioning and a thirst for knowledge, enabling all of us to embark on a journey of discovery and endless possibilities.
Curiosity
Respect
We cultivate a culture of empathy, understanding and inclusivity, ensuring that every individual is valued, heard and treated with dignity.
Respect
“There are a lot of organisations who say, ‘we’re like a family’, but they don’t mean it. Whereas, when it is said in CMC, it is meant. It’s more than just a professional thing. When you get here, you get it. In CMC I don’t have to pretend to be something I’m not."
Harri Fields
Trainee Consultant
“Everyone in CMC is curious. We have a natural inclination to explore, question and seek knowledge about the world around us.”
Richard Fritz-Hewer
Principal Consultant
“Respect in CMC means that we all care about making sure everyone feels valued, for both who they are and what they can bring to the table.”
Rachel Naya
Resourcing Lead
Our culture
Our people fuel the culture of CMC. Our culture is a feeling that’s tricky to put into words. Here are a few things that should give you an idea.
Wellbeing is a priority
Wellbeing always comes first. With an award-winning Wellbeing Team, Mental Health First Aiders, and mindful initiatives in place, we are committed to supporting our people to be happy and healthy, and creating a safe space to open up.
Wellbeing is a priority
Sense of community
We pride ourselves on our sense of community. We have an active community of practice, where we share ideas and learn from each other’s experiences.
Sense of community
Tailored support
Every person is different, and we really value that diversity. We adapt our support to fit our people’s unique needs, and truly help them to thrive.
Tailored support
Personal growth
We encourage and support our people to grow, to become more accomplished, more confident and more able to help our clients achieve their goals.
Personal growth
Every voice is heard
As an employee-owned company, our people have a real opportunity to contribute to and shape the future of CMC, as well as their own career.
Every voice is heard
Open-door policy
We’re all ears. From our directors to our Wellbeing Team, every person in CMC is someone to reach out to. Grab a tea, coffee, (whatever your drink of choice) - there are never any ‘silly’ questions.